FAQ's

Inner-Radiant-USA
  • General Question
  • Payment & Policy
  • Shopping Related
Our crystals are hand-selected and energetically matched to ensure they align with your personal aura, offering both beauty and energetic benefits.
We use our unique Alignment Ritual to match you with the crystal that resonates best with your energy, ensuring maximum harmony and benefit.
Yes, we ship worldwide. Shipping times and costs vary depending on your location and will be calculated at checkout.
Keep your crystal jewelry away from harsh chemicals, store it in a soft pouch, and cleanse it regularly with moonlight or sage for energetic purity.
Yes, we offer returns and exchanges within 14 days of delivery, provided the item is unworn and in original condition.
We accept all major credit/debit cards, PayPal, and other secure payment gateways supported by Shopify.
Yes, all transactions are processed through secure, encrypted payment gateways to protect your personal and financial details.
Currently, we do not offer COD. All orders must be prepaid at checkout.
We accept returns within 14 days of delivery for unused items in their original packaging. Refunds are processed back to your original payment method.
Refunds are typically processed within 5–7 business days after we receive and inspect your returned item.